Returns & Exchanges
At BÉIS, we want you to love your gear as much as we do, which is why we offer a 90-day return window for all unused items in their original packaging. Please note that a small shipping and handling fee is deducted from all refunds, while exchanges and store credit returns are always free.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate the process.
- 2.Choose Your Option
Select whether you would like to exchange your item for a different color or size, receive store credit, or get a refund to your original payment method.
- 3.Print & Pack
Download your prepaid shipping label and securely pack your unused items into the original BÉIS box or mailer.
- 4.Drop It Off
Take your package to the nearest authorized shipping carrier location and keep your tracking receipt for reference.